UN discusses ethical tech and inclusion at IGF 2024
Speakers at IGF 2024 highlighted digital innovation within the United Nations system, demonstrating how emerging technologies are enhancing services and operational efficiency. Representatives from UNHCR, UNICEF, the UN Pension Fund, and UNICC shared their organisations’ progress and collaborative efforts.
Michael Walton, Head of Digital Services at UNHCR, detailed initiatives supporting refugees through digital tools. These include mobile apps for services and efforts to counter misinformation. Walton stressed the importance of digital inclusion and innovation to bridge gaps in education and access for vulnerable groups.
Fui Meng Liew, Chief of Digital Center of Excellence at UNICEF, emphasised safeguarding children’s data rights through a comprehensive digital resilience framework. UNICEF’s work also involves developing digital public goods, with a focus on accessibility for children with disabilities and securing data privacy.
Dino Cataldo Dell’Accio from the UN Pension Fund presented a blockchain-powered proof-of-life system that uses biometrics and AI in support of e-Government for the aging population. This system ensures beneficiaries’ security and privacy while streamlining verification processes. Similarly, Sameer Chauhan of UNICC showcased digital solutions like AI chatbots and cybersecurity initiatives supporting UN agencies.
The session’s collaborative tone extended into discussions of the UN Digital ID project, which links multiple UN agencies. Audience members raised questions on accessibility, with Nancy Marango and Sary Qasim suggesting broader use of these solutions to support underrepresented communities globally.
Efforts across UN organisations reflect a shared commitment to ethical technology use and digital inclusion. The panellists urged collaboration and transparency as key to addressing challenges such as data protection and equitable access while maintaining focus on innovation.