AI Apprenticeship for IOs · From diplomats to AI builders

Equipping IOs with practical AI solutions

Discover how professionals in international Geneva – from the UN, WHO, to CERN – are creating AI assistants to support global cooperation.

As artificial intelligence (AI) reshapes how we work, international Organisations face a clear challenge: How to ensure AI strengthens, rather than disrupts, their ability to deliver on complex global mandates.

The AI Apprenticeship for International Organisations (IOs), developed by the DiploFoundation, provides a practical and applied response to that challenge.

Unlike technical training or abstract policy discussions, this apprenticeship focuses on enabling professionals to design and build AI tools directly relevant to their daily work, whether it’s improving access to information, enhancing communication, or supporting better decision-making.

Throughout the program, participants:

Below, we are featuring a selection of projects created by our participants in the Geneva AI Apprenticeship for IOs program. Each reflects how AI, when designed thoughtfully and applied responsibly, can complement human expertise and support the work of IOs, from improving access to institutional knowledge to tackling misinformation.

The AI Apprenticeship is part of DiploFoundation’s broader effort to close the AI skills gap in international Geneva and beyond, ensuring that those shaping global policy also have the tools to navigate and shape the AI era.

New publication: AI Apprenticeship

Our new guide, AI Apprenticeship: Learning about AI by developing AI, details the successful framework and principles of our program.

The AI Apprenticeship publication explores how learning by building can equip professionals with the skills, ethics, and adaptability needed for the AI era. Inspired by the Swiss vocational model, it presents a human-centred approach to navigating digital transformation. Drawing on DiploFoundation’s experience, it demonstrates how even non-technical professionals can gain confidence and competence in using AI.

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AI Projects for IOs · From concept to real-world impact

What happens when you put AI development tools directly into the hands of diplomats, communication heads, and humanitarian experts? These projects are the answer. Discover the powerful assistants built not by programmers but by the professionals facing these global challenges every day.


Diplo Helper · AI for Accessible Emerging Technology

  • Created by: Luis Bobo Garcia
  • Organisation: United Nations
  • Project: Diplo Helper – AI for Accessible Emerging Technology Insights
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Luis Bobo Garcia, an Associate Information Systems Officer, works at the intersection of diplomacy and emerging technologies. As AI, quantum computing, and blockchain reshape international discussions, translating these complex topics for non-technical audiences has become increasingly critical.

Through the AI Apprenticeship, Luis developed Diplo Helper, an AI assistant designed to make emerging technologies more accessible to diplomats and policymakers. The tool provides clear, structured insights on key technologies, supporting more informed engagement in international policy discussions.

This project highlights how targeted AI solutions can bridge the gap between technical complexity and the practical needs of global governance. To test the AI Assistant, please click the button below.


AI in Digital Communications at WHO

  • Created by: Sarah Ann Cumberland
  • Organisation: World Health Organisation (WHO)
  • Project: AI in Digital Communications at WHO – Ensuring Responsible AI Use in Global Health Messaging
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Through the AI Apprenticeship, Sara developed an AI assistant that provides practical guidance on using AI in WHO communications. The tool offers accessible information on official guidelines, ethical considerations, and best practices, supporting responsible innovation within the organisation.

The project reflects the growing need for governance frameworks that enable the adoption of AI while safeguarding public trust in global health communication. To test the AI Assistant, please click the button below.


Editron · AI-Powered Language Support for CERN

  • Created by: Daniela Antonio
  • Organisation: CERN
  • Project: Editron – AI-Powered Language Support for CERN Communications
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As Digital Communications Lead at CERN, Daniela Antonio works where scientific precision extends beyond research to communication. Maintaining consistent language standards, especially for social media, is essential yet resource-intensive.

As part of the AI Apprenticeship, Daniela developed Editron, an AI-based language assistant tailored to CERN’s English Language Style Guide. The tool streamlines copy-editing processes, ensuring consistent, high-quality content across CERN’s communication channels.

This project demonstrates how AI can be customised to meet particular operational needs within international scientific Organisations. To test the AI Assistant, please click the button below.


Geneva Loop Events Guide

  • Created by: Amina Osmanova
  • Organisation: United Nations International Computing Centre (UNICC)
  • Project: Geneva Loop Events Guide – AI for Navigating Geneva’s Multilateral Landscape
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Amina Osmanova, an Associate Programme Management Officer at UNICC, operates within Geneva’s fast-paced multilateral environment, where staying informed on relevant events and developments is essential yet time-consuming.

To address this, Amina developed the Geneva Loop Events Guide. This AI assistant curates personalised updates on events, deadlines, and developments in areas such as AI, cybersecurity, and digital governance, including major conferences like AI for Good.

The project demonstrates how AI can improve situational awareness and connectivity within complex international ecosystems. To test the AI Assistant, please click the button below.


UNHCR Data Pal · Unlocking Institutional Knowledge

  • Created by: Matthew William Saltmarsh
  • Organisation: UN Refugee Agency (UNHCR)
  • Project: UNHCR Data Pal – Unlocking Institutional Knowledge for Humanitarian Action
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Matthew William Saltmarsh, Head of News & Media at UNHCR, works with institutional data essential for evidence-based humanitarian response. Yet, accessing specific insights from decades of UNHCR reports remains a labour-intensive process.

Matthew developed UNHCR Data Pal, an AI assistant trained on UNHCR reports from 2003 to 2025. The tool enables rapid extraction of relevant data, identification of trends, and access to evidence-based insights.

The project demonstrates how AI can unlock institutional knowledge, streamline analysis, and support more agile, informed decision-making in the humanitarian sector. To test the AI Assistant, please click the button below.


Chatbot on Public Health Misinformation

  • Created by: Diya Banerjee
  • Organisation: World Health Organisation (WHO)
  • Project: Chatbot on Public Health Misinformation AI to Support Evidence-Based Communication
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Diya Banerjee, WHO’s Head of Social Media, addresses one of the most pressing challenges in global health: the spread of misinformation. False health claims on social media can undermine public health responses and erode trust.

To address this challenge, Diya developed a Chatbot on Public Health Misinformation designed to monitor emerging myths and provide fact-checked information from authoritative sources such as the WHO and the CDC.

The project highlights how AI can be deployed proactively to strengthen science-based public health communication and counter misinformation on a large scale. The AI Assistant will be released shortly.


Explore the Projects. Share Your Insights.

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The AI solutions developed through this showcase reflect the creativity and expertise of professionals across the international Geneva community. Each project addresses a real-world challenge, demonstrating how AI can support the unique missions of international Organisations.

We invite you to explore these projects and to share your feedback or questions.

Together, we can advance the responsible and practical use of AI in global governance.

Discover real-world AI applications.

AI@UN: Navigating the tightrope between innovation and impartiality

The UN faces various risks, from funding shortages to geopolitical deadlock in the Security Council. AI introduces new risks, challenging the UN’s ideal of impartiality and potentially altering its operational approach.

As the UN adopts AI for reporting, drafting, and other core activities, its impartiality will be tested. Most current AI platforms are proprietary and opaque, falling short of the UN’s high standard for neutrality. Such systems could shape the UN Secretariat’s thinking and influence Member States’ decisions.

An open-source AI platform, developed with contributions from countries, companies, and citizens, offers a way forward.

The following outlines conceptual and practical steps for could be named AI@UN.

Why is impartiality important for the UN?

The principle of impartiality is the linchpin of the UN’s legitimacy and credibility, ensuring that policy advice remains objective, grounded in evidence, and sensitive to diverse perspectives. 

Impartiality is the linchpin of the UN’s legitimacy and credibility, ensuring that policy proposals of the UN Secretariat are objective, evidence-based, and sensitive to diverse perspectives.

The concept of bureaucratic impartiality traces back to the British civil service, which inspired the establishment of international administration and the role of international civil servants. The Northcote-Trevelyan Report of 1854 laid the foundation for a professional civil service, emphasizing impartiality.

This principle is even more crucial at the UN, where impartiality among governments can determine the organization’s success or failure.

AI and the evolution of technology at the UN

AI represents a new chapter in the UN’s history of leveraging technology. From typewriters during the League of Nations in the 1930s to telegraphs for communication, the UN has consistently adopted new technologies.

The image shows a black and white photograph in which many people sit at desks in front of typewriters.

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In October 1963, the UN used cutting-edge satellite technology to connect New York with the ITU in Geneva, where Secretary-General U Thant addressed the first satellite communication conference.

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ITU’s delegate follow statement by the UN Secretary-General, U Thant in October 2023

In the 2000s, digitalisation at the UN accelerated through two significant shifts: the transition to cloud-based data storage in the 2010s and the move to online meetings in the 2020s.

Shift to the cloud

In the early 2010s, the UN moved its datasets and archives from internal servers to the cloud, raising questions about technical and legal protections.

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Technically, once data moved off UN premises, its protection fell to cloud providers like Amazon, Microsoft, and Google.

Legally, diplomatic immunity became a key concern—how to ensure that tech companies upheld the immunity of UN data.

Luxembourg saw an opportunity in this ambiguity, offering “digital embassies” with data stored locally on private servers under international diplomatic law. Estonia and the ICRC soon established such embassies in Luxembourg. As tech companies seek more data to train AI models, protecting UN data remains crucial.

Protecting UN data will receive new relevance as tech companies rush to get more data to train their AI foundational models.

Shift to online meetings

The COVID-19 pandemic prompted a second shift—from physical to online meetings. While UN buildings ensure security and immunity for in-person gatherings, using private platforms like Zoom and Microsoft Teams raised concerns about the legal status of online diplomatic venues.

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Some countries faced restrictions in using conference apps due to sanctions, threatening the UN’s impartiality and inclusion. The UN secretariat had to work on solutions to ensure access for all Member States.

As diplomacy returned to physical meetings, the urgency to define the legal status of online gatherings lessened, but the issue remains unresolved. A proposed solution is a UN open-source online meeting platform, developed as a “public good” by companies, countries, and citizens. 

Why is AI different from previous technological innovations at the UN?

Unlike past technologies, from typewriters to Zoom meetings, AI can actively shape arguments and influence outcomes in UN policy debates and negotiations. Off-the-shelf AI systems carry inherent biases from the data and algorithms on which they are developed, raising questions about their impartiality. Ensuring impartiality requires full transparency and explainability throughout the AI cycle, from the foundational data to the assignment of weights within the system.

‘We, the peoples,’ the first line of the UN Charter, should guide the development of AI at the UN. Contributions from countries, companies, and communities worldwide can enhance AI’s potential to support the UN’s missions of maintaining global peace, advancing development, and protecting human rights. An inclusive approach to AI development is essential to uphold the UN’s principle of impartiality.

An inclusive approach to AI development is key for upholding the principle of impartiality, a pillar of the UN. 

The AI@UN has two main goals:

Guiding Principles for AI@UN

1. Open Source: Follow open-source community principles and ensure transparency at all stages of the AI lifecycle, including curating data and knowledge for AI systems, selecting parameters and assigning weights to develop foundational models, vector databases, knowledge graphs, and other segments of AI systems. 

2. Modular: Develop a family of AI agents in a modular way by following shared standards for improbability. Start with AI agents for core UN activities such as reporting, event organisation, and negotiations. 

3. Public Good: Use AI to codify UN knowledge as a public good for countries, communities, and citizens. Inspire similar efforts to codify other knowledge sources, including ancient texts and oral traditions. ‘Walk the talk ‘ of public good narratives. 

4. Inclusive: Encourage contributions of AI models and applications from member states, companies, and academia, similar to cultural artifact donations to the UN offices.

5. Multilingual: Represent diverse linguistic and cultural traditions, focusing on capturing and preserving wisdom from oral traditions not found in written texts.

6. Diverse: Ensure contributions from a wide range of perspectives. Maintain transparent traceability of sources behind AI-generated outputs.

7. Accessible: Adhere to high accessibility standards, especially for people with disabilities. Ensure simple, low-bandwidth solutions to make the system affordable and inclusive.

8. Interoperable: Overcome knowledge and data silos within the UN using ontologies, taxonomies, data curation, and shared technical standards.standards.

9. Professionale: Follow high ethical and industry standards for planning, coding, and deploying AI solutions. Use peer review to ensure reliability, with a focus on human impact.

10. Explainable: Trace AI-generated outputs to their sources, ensuring transparency and impartiality at the highest possible technical level.

11. Protecting data and knowledge: Safeguard AI systems’ data, knowledge, and inputs by protecting privacy and intellectual property rights. The first step is to ensure the explainability and traceability of AI answers to their data and knowledge sources.  

12. Secure: Guarantee high security and reliability. AI communities will be encouraged to contribute to red-teaming and security tests of the AI@UN system.

13. Sustainable: Support the SDGs by prioritizing them in model development. Ensure AI systems are sustainable through resource sharing, proper documentation, and environmentally conscious practices.

14. Capacity development: By developing an AI system, the UN should develop its own and wider AI capacities. Efforts should be holistic, involving the UN Secretariat, Member States, and other communities, and comprehensive, covering basic to advanced AI skills.

15. Future-Proofing: Prepare for emerging technologies like augmented reality and quantum computing using the experience and expertise gained from AI@UN.


Opportunities in crisis

AI transformation will inevitably create tensions as it impacts deeper aspects of how the UN functions. Likely resistance, rooted in human fears and attachment to the status quo, should be addressed openly and reframed to highlight the opportunities AI brings to individual officials, Member States, and the UN as a whole.

The AI transition presents, among others, the following opportunities:

First, AI can empower small and developing countries to participate in UN activities in more informed and impactful ways. By compensating for their limited diplomatic missions and resources, AI can help these nations keep pace with larger systems, reducing the current imbalance in AI capabilities.

Second, AI can support the UN Secretariat in reallocating time and resources. By automating traditional paperwork, such as report preparation, AI can free up valuable capacity for fieldwork in Member States where the UN’s assistance is most needed.

Call for action

By developing an open-source AI@UN platform the UN will be able to evolve, take the lead, and remain relevant in a rapidly changing global landscape.

By leveraging the transformative power of AI, the UN can turn a looming challenge into a watershed moment, ensuring the organisation’s relevance and leadership in charting the course of human progress for all.

Relaciones Internacionales, Diplomacia e IA (International Relations, Diplomacy, and AI)

Event date: Thursday, 24th March 2022, 17:00–19:00 CET

Artificial intelligence (AI) will have an increasing impact on international relations, putting new issues on the international agenda, challenging geostrategic relations, and creating new opportunities and concerns about international security and the protection of human rights.

In the event, the potential impact of AI in international relations will be explored, observing the changes that are already being generated, with a focus on the case of Mexico.

The event ‘Relaciones Internacionales, Diplomacia e IA’ is being organised by GIZ México, the Mexican Secretariat of Foreign Affairs, and C Minds’ Eon Resilience Lab, and will see the participation of Diplo’s Director of Research Dr Katharina Höne.

For more information, and to register, visit the official page.

How Artificial Intelligence is Changing Global Conflict

Newly embraced technology is shaping and creating the world we all live in. Machine learning, data governance, and fintech will determine our future, while raising ethical policy conundrums. Global issues like climate change, human rights, the supply chain, and the labour force are and continue to be impacted by technology, which is now deeply intertwined with policy. But do we really understand it?

The Innovation & Technology Initiative by Young Professionals in Foreign Policy, aims to provide a foundation for this topic.

The event How Artificial Intelligence is Changing Global Conflict will take place on Monday, 18th October, 19:00–20:30 CEST. It will  provide participants with the chance to learn more about AI’s recent initiatives and threats for peacebuilding and conflict resolution.

Speaking at this event: 

For more information and to register, please visit the official event page.

Artificial Intelligence and the Internet of Things (IoT) Tour

The ‘AI and IoT Tour’ will explore Geneva’s contribution to AI and IoT.

The ‘AI and IoT Tour’ is part of 12 Tours to Navigate Geneva, a monthly series of discussions organised by the Geneva Internet Platform which navigates Geneva’s rich digital policy and cultural scene.

For more information visit the official page.

AI Governance Conference

The AI Governance Conference will take place on 5-6 March 2019 in Ecublens, Switzerland.

Although artificial intelligence (AI) can be a force for good, it also poses many challenges. Governance is a tool to build trust and create a better future for all.
This interactive conference is a unique opportunity to co-create and stress-test new AI governance ideas alongside high-level business leaders, regulators, and academia. It is a platform for a multistakeholder exchange among policymakers, business, civil society, and academia.

DiploFoundation Director and Head of the Geneva Internet Platform, Jovan Kurbalija, will take part in Panel 3: – Approach to regulatory harmonization which will take place on Thursday, 5th March at 15:30 – 17:30 CET.

For more information about the event and how to register, visit the dedicated webpage.

Humanism and artificial intelligence

‘Cars are self-driving’, ‘AI is becoming ‘alive’ and replacing human roles’, ‘An AI just outperformed 20 top lawyers’, and ‘Will AI take over lawyers and judges?’ are just some of the common media titles and topics in the artificial intelligence (AI) debate. While AI makes our lives easier, its rapid development raises numerous philosophical, legal, and political issues.

This and other related topics will be discussed with the Belgrade University Faculty of Law faculty and students on Tuesday, 24 December 2019, at 17:00 CET.

humAInism and Artificial Intelligence

A discussion about artificial intelligence and the future of humanism through the prism of philosophy, politics, linguistics, arts, and technology.

On Friday, 20th December, from 17.00 to 19.00h CET, at the Centre for the Promotion of Science in Belgrade, Dr Jovan Kurbalija, director of DiploFoundation, Dr Biljana Scott, senior lecturer at DiploFoundation and an associate of the Chinese Institute at Oxford University, and Dr Katharina Höne, senior lecturer at DiploFoundation will have a discussion on the subject of ‘Humanism and artificial intelligence‘. As top experts in their respective fields, the panellists will share their experiences on the questions of ethics, linguistics, legislation, and accountability around artificial intelligence. During the panel, they will also give an introduction to humAInism, an interdisciplinary project which aims to bridge discussions on the future of humanity with AI. The panel is open to the public.

HumAInism and Artificial intelligence